Freshworks

    Software · San Mateo, California, United States

    Freshworks interview experiences at a glance

    Based on 16 interview experiences that candidates shared on Roundz between 2024 and Jan 2026.

    Experiences shared
    16
    Offers
    6
    Rejections
    5
    Pending or not reported
    5

    55% of candidates who reported an outcome got an offer (6 of 11).

    Roles candidates interviewed for

    • Senior Software Engineer: 6 experiences
    • Software Engineer II: 4 experiences
    • Staff Software Engineer: 4 experiences
    • Principal Software Engineer: 1 experience
    • Software Engineer I: 1 experience

    How the Freshworks interview process works

    Based on 16 Freshworks interview experiences shared on Roundz that list their rounds.

    A typical Freshworks interview has 2 to 3 rounds. The most common round types, by share of experiences, are System Design (63%), Coding (50%) and Technical (44%).

    Freshworks interview rounds reported by candidates
    RoundIn experiencesDifficultyTypical length
    System Design63%Medium to hardabout 60 min
    Coding50%Mediumabout 55 min
    Technical44%Mediumabout 55 min
    Bar Raiser31%HardNot reported
    Hiring Manager19%MediumNot reported
    Low-Level Design13%Medium to hardNot reported
    Online Assessment13%HardNot reported
    HR6%EasyNot reported

    Freshworks interview FAQ

    How many rounds are in the Freshworks interview?
    Most candidates who shared their Freshworks interview on Roundz went through 2 to 3 rounds. That's the median across 16 experiences that list their rounds.
    What rounds are in the Freshworks interview process?
    The most reported rounds are System Design (63%), Coding (50%) and Technical (44%), as a share of experiences that list their rounds. Candidates also report Bar Raiser, Hiring Manager, Low-Level Design, Online Assessment and HR rounds.
    Is the Freshworks interview hard?
    Candidates rated 29% of the 45 rounds they described as hard, 64% as medium and 7% as easy. The hardest round type is Bar Raiser: 100% of those rounds were rated hard.
    How long is each Freshworks interview round?
    Typical lengths candidates reported: System Design about 60 min, Coding about 55 min, Technical about 55 min.

    About Freshworks

    Freshworks is a leading provider of cloud-based customer engagement software. The company offers a suite of products that includes customer support, IT service management, CRM, marketing automation, and HR management tools. Their flagship product, Freshdesk, is a popular customer support software used by businesses of all sizes. Freshworks aims to provide affordable, easy-to-use software solutions that help businesses improve customer relationships and streamline internal processes.

    Founded:
    Employees:5,000+
    Industry:Software
    Website:
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